1. Overview
This Privacy Policy explains how AEY Solutions collects, uses, and protects information when you visit this website, submit a demo request, or contact us through WhatsApp.
By using this website or submitting information through the demo request form, you acknowledge the practices described in this policy.
2. Information we collect
We collect the information you choose to provide when you request a demonstration or contact us. This may include:
- Your full name
- Your pharmacy or business name
- Your phone or WhatsApp number
- Your email address, if you choose to provide it
- Your city
- Your business type
- The package or service you are interested in
- Additional requirements or information you include in your message
3. Technical information
Our hosting and infrastructure providers may process limited technical information needed to operate and secure the website, such as request logs, IP addresses, browser type, and timestamps.
We do not currently use advertising cookies or third-party behavioural advertising tools on this website.
The demo request form may store a temporary marker in your browser's local storage to help prevent duplicate submissions. This marker is not used for advertising.
4. How we use information
- To respond to your demo request or inquiry
- To arrange and conduct a software demonstration
- To discuss pricing, custom requirements, or optional services
- To communicate with you about your request
- To operate, maintain, and protect the website
- To comply with applicable legal obligations
5. WhatsApp and third-party messaging
If you choose to contact us through WhatsApp, your communication is handled through WhatsApp's platform and is subject to WhatsApp's own privacy terms. We receive the information you send in that conversation.
The website may open a pre-filled WhatsApp message on your device. The message is not sent until you choose to send it in WhatsApp.
7. Data retention
We retain inquiry and demo request information for as long as needed to respond, maintain relevant business records, and meet legal or operational requirements. When information is no longer needed, we aim to delete or anonymise it.
8. Security
We take reasonable steps to protect the information submitted to us. However, no method of transmission over the internet or electronic storage is completely secure. Please avoid sending sensitive information that is not necessary for your inquiry.
9. Your choices and requests
You can contact us to ask about the information we hold about you, request a correction, or request deletion. We may need to verify your identity before responding.
To make a request, contact us on WhatsApp at +92 328 5084755, email [email protected], or use the contact page.
10. Children
This website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children through the demo request form.
11. Changes to this policy
We may update this policy from time to time. The latest version will be published on this page with an updated date.
12. Contact
If you have questions about this policy, contact AEY Solutions on WhatsApp at +92 328 5084755, email [email protected], or use the contact page to request a demonstration.
Need to get in touch?
Contact AEY Solutions on WhatsApp, by email, or request a demonstration through our contact page.
+92 328 5084755 · Islamabad & Rawalpindi, Pakistan